Privacy Policy

Effective Date: March 26, 2026

1. Introduction

This Privacy Policy describes how we collect, use, and protect your information when you interact with our website, services, and communications.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

2. Age Requirement

This website and our services are intended for individuals 18 years of age or older. By using this website, you confirm that you meet this requirement.

3. Information We Collect

We may collect the following information when you interact with our website, forms, bookings, or services:

  • Name

  • Email address

  • Phone number (including mobile number)

  • Service or rental details

  • Communication preferences

4. How We Use Your Information

We use your information to:

  • Process bookings, rentals, and services

  • Communicate important service-related updates

  • Send confirmations, reminders, and support messages

  • Provide customer assistance

  • Send promotional offers (if you have opted in)

5. Information Sharing

We respect your privacy.

We do NOT share, sell, or distribute your name, phone number, mobile number, or email address with any third parties.

6. SMS Communications

Service-Related SMS Messages

If you have opted in to receive service-related SMS messages:

  • Messages are non-marketing and are used to facilitate your service, purchase, or rental

  • Message frequency depends on your interaction and services provided

You may opt out at any time:

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

Carrier is not responsible for any delays or undelivered messages. Message and data rates may apply.

Promotional & Marketing SMS Messages

If you have opted in to receive promotional and marketing messages:

  • Messages may include promotions, eBike events, or special offers

  • Message frequency varies, but will not exceed one (1) message per month

You may opt out at any time:

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

Carrier is not responsible for any delays or undelivered messages. Message and data rates may apply.

7. Data Security

We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure.

8. Your Rights

You may request to:

  • Access your personal information

  • Update or correct your information

  • Request deletion of your data

To make a request, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Business Name: EBIKE-Superstore.com, Pedego Sarasota, Pedego Gainesville
Email: kim.ebikesuperstore@gmail.com
Phone: (352) 554-5718