Terms of Service

Effective Date: March 26, 2026

1. Agreement to Terms

By accessing or using the services, website, rentals, or communications provided by EBIKE-Superstore.com, Pedego Sarasota, and Pedego Gainesville, you agree to be bound by these Terms of Service.

If you do not agree to these terms, you should not use our services.

2. Eligibility

Our services are intended for individuals 18 years of age or older. By using our services, you confirm that you meet this requirement.

3. Services Provided

We offer eBike-related services including, but not limited to:

  • eBike rentals

  • Test rides

  • Sales and related services

  • Event participation

All services are subject to availability and may be modified or discontinued at any time without notice.

4. Reservations, Bookings, and Payments

  • Reservations are not confirmed until payment is successfully completed.

  • Full or partial payment may be required at the time of booking.

  • Prices, availability, and rental terms are subject to change without notice.

  • Customers are responsible for providing accurate information when booking services.

5. Cancellation and Refund Policy

  • Cancellation and refund policies may vary depending on the service or rental selected.

  • Customers should review cancellation terms at the time of booking.

  • Failure to appear for a scheduled reservation may result in forfeiture of payment.

6. Waiver and Assumption of Risk

Participation in test rides, rentals, or events requires acceptance of a waiver and acknowledgment of risk.

  • Customers must sign a waiver prior to participating.

  • Participation involves inherent risks, including injury or property damage.

  • By participating, you accept full responsibility for these risks.

7. Rider Responsibilities

Customers agree to:

  • Operate eBikes safely and responsibly

  • Follow all local laws, traffic regulations, and safety guidelines

  • Wear appropriate safety equipment as recommended

  • Provide valid identification when required

Failure to comply may result in termination of services without refund.

8. Equipment Responsibility and Damages

  • Customers are responsible for the care and return of all rented equipment.

  • Any damage, loss, or theft may result in additional charges.

  • Equipment must be returned in the condition it was provided, excluding normal wear and tear.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages

  • We are not responsible for injuries, losses, or damages arising from use of our services

  • Participation is at your own risk

10. SMS Communications

Service-Related Messages

If you have opted in to receive service-related SMS messages:

  • Messages are used to facilitate your booking, rental, or service

  • Message frequency depends on your interaction and services provided

You may opt out at any time:

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

Carrier is not responsible for delays or undelivered messages. Message and data rates may apply.

Promotional Messages

If you have opted in to receive promotional SMS messages:

  • Messages may include promotions, events, and special offers

  • Message frequency will not exceed one (1) message per month

You may opt out at any time:

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

Carrier is not responsible for delays or undelivered messages. Message and data rates may apply.

11. Privacy

Your use of our services is also governed by our Privacy Policy. We do not share, sell, or distribute your personal information, including name, phone number, or email address, with third parties.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Updates will be posted with a revised effective date.

13. Governing Law

These Terms of Service are governed by the laws of the State of Florida.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: EBIKE-Superstore.com, Pedego Sarasota, Pedego Gainesville
Email: kim.ebikesuperstore@gmail.com
Phone: (352) 554-5718